Terms of Service

Agreement to these terms

These Terms of Service (“Terms”) are an agreement between you and Crest Industrial Chemicals, Inc. (“Crest,” “we,” “us,” or “our”) that governs your use of crestchemicals.com, including its pages, technical library, specification search, and forms (the “Website”). By using the Website, you agree to these Terms. If you do not agree, please do not use the Website.

If you use the Website on behalf of a company or other organization, you confirm that you have authority to accept these Terms for it, and “you” includes that organization.

Who may use the Website

The Website is intended for businesses and professionals who purchase, specify, or use industrial chemical products. You must be at least 18 years old to use it.

Product and technical information

Product descriptions, technical data sheets, application guidance, specification listings, and other technical content on the Website (“Technical Information”) are provided to help you evaluate Crest products. Technical Information is general guidance based on our testing and experience. It is not a warranty or a guarantee of results.

• Results depend on your substrate, equipment, process conditions, water quality, and application methods, which are outside Crest’s control. You are responsible for testing and confirming that a product is suitable for your use before relying on it in production.
• Technical data sheets may be revised without notice. Contact Crest to confirm you have the current version.
• Technical Information does not replace the product label or the Safety Data Sheet (SDS). Always read the label and the current SDS before handling, storing, using, or disposing of any product.

• Nothing on the Website is legal, regulatory, engineering, or other professional advice. Where a decision depends on a specification, contract, or regulation, confirm the requirement with the responsible authority.

Safety Data Sheets and certificates are available on request. Call (800) 622-9006 or email sales@crestchemicals.com.

Safe handling and regulatory compliance

Industrial chemicals can be hazardous if handled or used improperly. Products should be handled only by trained personnel using the protective equipment, ventilation, and procedures described in the SDS.

You are responsible for complying with all laws and regulations that apply to your purchase, storage, transport, use, and disposal of products, including workplace safety, environmental, hazardous materials transportation, and chemical substance regulations. Product-specific regulatory notices on the Website, such as the methylene chloride disclosure statement, are part of the Technical Information and should be read in full.

Military specification and standards listings

The Website lists military specifications, Qualified Products Database (QPD) listings, and OEM standards associated with Crest products. These listings are provided for reference. Specifications and qualification status can change, and revision letters matter. Before ordering against a specification or contract, confirm the current revision, the qualification status, and your contract requirements with Crest.

Quote requests and orders

Sending a request through the Website is a request for information or pricing. It is not an order and does not create a contract.

• Quotes are valid for the period stated on the quote. Prices, availability, and lead times are estimates and may change until an order is accepted.
• All orders are subject to acceptance by Crest and are governed by the terms and conditions on Crest’s quotation, order acknowledgment, or invoice. If those terms conflict with these Terms, those terms control for that order.

Administration accounts

Parts of the Website are restricted to authorized Crest personnel. Do not attempt to access restricted areas without authorization. Authorized users are responsible for keeping their sign-in credentials secure and for activity under their accounts.

Acceptable use

When using the Website, you agree not to:

• submit false, misleading, or unlawful information, or submit requests for someone else without their authority;
• send spam, advertising, or unsolicited messages through our forms;
• attempt to gain unauthorized access to the Website, its systems, or its data, or interfere with its security or operation;
• use automated tools to copy or harvest content or data from the Website in bulk, other than ordinary search-engine indexing;
• upload or transmit malicious code; or
• use the Website in violation of any law.

Intellectual property

The Website and its content — including text, product names, technical data sheets, photographs, graphics, and the Crest name and logo — are owned by or licensed to Crest and are protected by intellectual property laws.

You may view the Website, and you may download, print, and share technical data sheets to evaluate, purchase, and use Crest products. You may not modify them, remove notices from them, or use them for any other commercial purpose without our written permission. Names and logos of industry associations shown on the Website belong to their owners.

News and events emails

If you subscribe to news and events emails, you agree to receive them once you confirm your subscription. You can unsubscribe at any time using the link in any email. Event details can change; confirm dates and locations with the organizer before relying on them.

Third-party links and services

The Website links to third-party websites and services, such as industry associations and calendar services. We do not control and are not responsible for their content, policies, or practices. Your use of them is at your own risk and subject to their terms.

Export compliance

Crest products and technical information may be subject to United States export control and economic sanctions laws, including the Export Administration Regulations and regulations administered by the U.S. Department of the Treasury’s Office of Foreign Assets Control. You agree not to export, re-export, or transfer products or technical information in violation of those laws.

Privacy

Our Privacy Policy explains how we collect and use information through the Website.

Disclaimers

THE WEBSITE AND ALL OF ITS CONTENT, INCLUDING TECHNICAL INFORMATION, ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, CREST DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE WEBSITE AND ITS CONTENT, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.

Any warranties for products you purchase are only those stated in Crest’s written terms for that order.

Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, CREST AND ITS OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO YOUR USE OF, OR INABILITY TO USE, THE WEBSITE OR ITS CONTENT, EVEN IF ADVISED OF THE POSSIBILITY OF THOSE DAMAGES.

TO THE FULLEST EXTENT PERMITTED BY LAW, CREST’S TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE WEBSITE WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US $100). THIS SECTION DOES NOT APPLY TO A SEPARATE WRITTEN AGREEMENT FOR THE PURCHASE OF PRODUCTS, WHICH IS GOVERNED BY ITS OWN TERMS.

Indemnification

You agree to defend, indemnify, and hold harmless Crest and its officers, employees, and agents from any claims, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of your misuse of the Website, your violation of these Terms, or your violation of any law or the rights of a third party.

Governing law and disputes

These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-law rules.

Before starting a legal claim, you agree to contact us and try in good faith to resolve the dispute informally for at least 30 days.

Any dispute arising out of or related to these Terms or the Website will be resolved exclusively in the state courts located in Brazoria County, Texas, or the United States District Court for the Southern District of Texas, and you and Crest consent to the personal jurisdiction of those courts.

Changes to these terms

We may update these Terms from time to time by posting the updated version on this page and changing the “Last updated” date. Changes apply from the date they are posted, and continued use of the Website after that date means you accept them.

We may also change, suspend, or discontinue any part of the Website at any time.

General terms

• Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and Crest about your use of the Website. Purchases are governed by the separate terms described above.
• Severability. If any provision is found unenforceable, the remaining provisions stay in effect.
• No waiver. If we do not enforce a provision, we have not waived our right to enforce it later.
• Assignment. You may not assign these Terms without our consent. We may assign them in connection with a merger, acquisition, or sale of assets.

Contact us

Questions about these Terms may be sent to: